Interactive Voice Response (IVR)

Our in-house IVR system directs patient and doctor calls to the appropriate staff member through a simple menu system. Our staff is always available during normal business hours to answer your questions. Patients do however have the ability to refill their prescriptions over the phone without any pharmacy interaction and attach a voicemail message if needed. Other useful information such as hours of operation and holiday schedules are also available through our IVR system.

E-mail, Text, and Phone Notification

Patients can choose to be notified by phone, email, or text message once their prescriptions are ready for pickup. Patients can also choose to have a phone notification for refills that are due.